Emergency Response and Roadside Diesel Repair
When your diesel truck experiences a breakdown on the road, it can put you in a terrible dilemma. Not only are your current deliveries and operations affected, but you have no idea when the truck will be available again. You need help NOW to minimize the lost revenues and impact on your customers.
Mobile Wrench’s emergency response and roadside diesel repair can resolve many common diesel truck problems. Whether it’s a breakdown or an engine derating, we can quickly respond to send out a diesel mechanic to address the problem. Our technicians typically arrive within 60-90 minutes. We will then fix the problem if parts are available or arrange a tow if necessary. Even when a tow is necessary, our rapid response can give you the information you need to determine the if you are dealing with a routine issue that can be repairs easily at your yard or if you have extensive issues requiring a dealer or specialist.
Roadside Breakdown Rapid Response Services
When you contact Mobile Wrench, we will arrive with roadside assistance in 60 to 90 minutes. We will:
- Diagnose the problem
- Provide guidance on how long the unit may be out of service
- Determine if it can be repaired at its current location.
- Determine if a quick fix is needed to avoid a tow to get the unit home.
- Arrange a tow if extensive repairs are needed
We will also provide you with the information you need to determine how your operations will be affected by your truck’s availability.
Roadside Diagnosis
When your truck is on the side of the road and won’t operate, won’t keep running, or is derated, you don’t know what to expect. It could be a simple fix, or it could be a long, expensive repair. Our emergency roadside services will respond to your problem to diagnose or repair the unit and provide the information you need to make important decisions and adjust your operations accordingly.
Emergency Repairs
Whenever possible, our mobile diesel technicians will conduct emergency repairs on your equipment on-site. Most of the time we can either make minor repairs or provide a temporary fix that will allow the truck to get home without a tow. When more extensive repairs are needed, we can scope the issue and determine if the unit can be repaired at your shop or will require a dealer or specialty service provider.
Engine Derating
Engine derates occur when the onboard computer reduces the of the engine to prevent damage. The level of reduction depends on the severity of the detected problems. The engine power might be reduced by 10%, 75%, or more. You might only be able to achieve a top speed of 10 miles per hour or less. In some cases, the engine won’t start at all.
This is often related to the diesel exhaust system, including the DEF (diesel emissions filter) or DPF (diesel particle filter). Sometimes you can overcome this problem with an active regeneration of the system, but in other cases, your system might need repairs.
Arrange for Towing
If the necessary repair is one that our mobile diesel technicians can’t complete, they can arrange for a tow to get your vehicle to someplace where it can be repaired or back to your yard if you prefer.
Benefits of Emergency Roadside Repair
Breakdowns happen, but with emergency roadside repair, you can reduce their impact on your business because you can:
- Minimize downtime
- Save money
- Get information quickly
- Avoid Tow Costs
- Make timely decisions
- Inform stakeholders
You will get the problem resolved more quickly with emergency response and roadside diesel repair. This can save you money for a tow as well as potential penalties related to missing contractual deadlines. With accurate roadside diagnostics, Mobile Wrench can give you the information you need to understand your truck’s condition. This can give you peace of mind because you know what’s wrong, not what you imagine might be wrong. The information will also help you make timely decisions about your problem, so you can find alternate solutions when possible and inform stakeholders if there will be a disruption in service.
Why Choose Mobile Wrench
If you need emergency response and roadside diesel service, choose Mobile Wrench. Our highly qualified mechanics are familiar with diesel engines in your industry, including many secondary systems like hydraulics.
We’ve been servicing diverse fleets in Colorado since 2000, and even our office staff is experienced in the business, so they know how to help you get what you need quickly without wasting your time.
When we arrive at your breakdown, we will start working immediately. You won’t be waiting in a bay for a mechanic to get around to your truck. You’ll get rapid diagnosis, and we’ll start on repairs as soon as you authorize them.
Don’t let a breakdown disrupt your operation. Contact Mobile Wrench now and get us started on your problem right away.
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Call Us at 303-650-5902 or fill out the contact form.